Standing out from the crowd

Our ambition, predicated on a culture of continued learning, is to manage growth sustainably, to further strengthen our client base and in partnership, to ensure our service outstrips client expectation, always remaining best-in-class.

Our ‘partnership approach’ to Facilities Management allows clients to fully concentrate on their core business whilst acr:

• implement cost savings
• ensure their buildings are statutorily compliant with current legislation
• deliver immediate access to FM and construction professionals
• forecast maintenance costs to aid forward-planning

Allowing ACR to oversee FM services:

• creates a simple, streamlined system with clear responsibilities that provide improved quality for a fixed management fee;
• avoids any need for outsourcing statutory compliance/professional services;
• aids on-site management of Contractors;
• improves response times;
• promotes performance monitoring;
• helps ensure safety and security are paramount;
• guarantees cost effectiveness.

Our long-term client relationships are cultivated by delivering a consistently high level of personal service which avoids automated technologies.

The summary

• Fixed price, commission-free unlimited call-logging service 24/7
• Single point of contact with dedicated Account Manager
• Skilled, professional FM Technical Helpdesk familiar with the buildings under contract
• Best and most appropriate service for the best price, supplied by competent contractors with relevant job-specific insurances
• Management of pre-arranged maintenance agreements and warranties
• Management of contractors’ Health and Safety responsibilities, including the supply of method statements and risk assessments
• Monthly reports and regular client liaison meetings
• Creation of Preventative Planned Maintenance schedules
• Client log in facility for access to the status of your work requests
• Monitoring and logging of maintenance invoices
• Analysis of spend by trade, category of works, or specific property
• 10-year Maintenance Costs Forecasting to aid financial planning
• All processes and procedures are informed by ISO Guidelines to ensure compliance
• Secure storage of your FM documentation enables efficient retrieval for legal compliance and auditing purposes

Online Forms

ACR is required under the terms of the Health and Safety at Work Act 1974 & the Construction Design Management Regulations 2015 to complete an assessment of all Contractors used on behalf of their Clients, to ensure they are complying with the current Health and Safety regulations. If your company has five or more employees, you must be aware of the duties placed upon employers by the Health & Safety at Work Act 1974, the management of Health & Safety at Work Regulations 1999, and the Construction (Design & Management) Regulations 2015.

Pre-Qualification Questionnaire - Click here

Service Records – Office - Click here

Service Records – Warehouse - Click here